Welcome!
Journey to Business Excellence
About Me
Operational Excellence Professional
Exceed revenue targets | Improve operational performance
Career oriented expert with hands-on experience in the development and deployment of: 5S Workplace Organization, Kaizen Events, 8D Problem Solving, APQP, Customer Resource Management Strategies (CRM), Value Stream Mapping
Proven ability to eliminate costly waste within product and business processes utilizing Lean and Six Sigma methodologies.
Strong facilitator and builder of Strategic Planning tools that create value-add processes with the ability to continuously improve revenue, profitability, and efficiency.
Known as a Subject Matter Expert (SME) in building robust behavior based Quality Management Systems and Lean Production Systems in global organizations.
Six Sigma Black Belt | Lean Manufacturing | Advanced Product Quality Planning | Continuous Improvement | Strategy Deployment | Six Sigma Training and Mentoring
Expertise Summary
Tricks of the Trade
Strategy Deployment
Prepare for Winning the Future
Significant experience in the development and deployment of an effective Strategic Plan utilizing Hoshin Kanri methodology. Starting with establishing a vision and Break-Through objectives while also ensuring Continuous Improvement is ingrained into each objective.
Lean Systems
World Class Manufacturing
Reducing Waste to Optimize Costs
Successful business systems are set on the foundation of People. I certainly appreciate the need to develop strategic plans, but also find my true passion in the development and facilitation of Continuous Improvement Events. From facilitation of Value Stream Mapping events to teaching Change Management, every opportunity to use CI to change peoples lives is where I feel most accomplished.
Six Sigma
Data Driven Systems to Optimize Costs
Understanding variation in your data can be a powerful ally. Although I gained valuable hands-on experience in facilitating many projects, my greatest learning came from the mentorship of others on their Six Sigma journey. I have the luxury of living within hundreds of projects in almost every business function while also having the pleasure of watching people grow personally and professionally.
Business Tools
Other Areas Where I Have Significant Experience
Advanced Product Quality Planning (APQP)
5'S Workplace Organization
Visual Factory Management
Overall Equipment Effectiveness (OEE)
Business Intelligence (BI)
ADKAR Change Management
Hoshin Kanri Planning
Statistical Process Control (SPC)
8D Problem Solving
My Journey with
EMERGENT BioSolutions
2021 -to- current
Human Error Prevention &
Behavior Based Performance
Have you personally ever made a mistake? Of course! We all have... In Pharmaceutical Manufacturing though, these mistakes take on a much higher risk. That is why we have designed a program to assess Behaviors, Processes, and Risks to drive optimal performance across the value stream. This includes elements like Cognitive Load Assessments, Human Error Root Cause Investigation, and Human Factor Engineering.
Operational Excellence University (OEU)
What does a journey in Excellence look like? It certainly is not just one person or a group of people. It is the entire organization with a principle that we can always improve. That is why we have designed a program to up fit team members for that journey. Our OE University includes training and certifications from Whitebelt to Blackbelt, as well as various Lean courses in Manufacturing and Supply Chain.
My Journey with
JLG Industries
(Division of Oshkosh Corporation)
2007 -to- 2020
Blessed with an opportunity to fully engage in all levels and functional areas of a rapidly growing business. I had the privilege to personally train and mentor some excellent talent within every functional area. With rapid progression from a Six Sigma Black Belt to a Sr. Director of Operational Excellence, it would not have been possible without the guidance, support, and friendship of those I had the luxury of helping to grow personally and professionally.
**JLG Industries is a leading global heavy equipment manufacturer with over $4 billion in annual sales, 12 manufacturing locations, 39 SSO sites, and over 6,200 employees**
Executive Director, Operational Excellence
2018 -to- 2020
Realized $4.5M annual savings within Aftermarket, Operational, and Financial Business processes, applying Lean/Six Sigma methodologies.
Increased revenue by $100M while boosting operating income from 12% to 16% by applying Hoshin Kanri planning tools, ensuring alignment of global functions.
Coached and mentored over 120+ team members and certified 30+ subject matter experts in Lean and Six Sigma methods.
Incorporated Continuous Improvement and Problem-Solving tools to eliminate waste and improve efficiencies by 20% in global Supply Chain and Marketing business processes.
Sr. Director, Quality and Continuous Improvement
2015 -to- 2018
Directed multiple functions as in Customer Quality, Warranty, Advanced Product Quality Planning (APQP), and Continuous Improvement.
Mentored highly effective Customer Focused teams while promoting a culture of Safety, Quality, and Continuous Improvement across 12 global manufacturing locations.
Developed and implemented strategic plans generating 12% market share improvement and reduced warranty costs from 1.24% to 0.62% of sales.
Aligned Key Performance Indicators (KPI’s) by executing Business Performance Management (BPM) and Manufacturing Execution Systems (MES) in global manufacturing and aftermarket service functions.
Director, Quality Management System and Customer Assurance
2012 -to- 2015
Designed an enterprise wide Quality Management System generating synergies within 4 Oshkosh Corporation segments.
Deployed best practices across 24 manufacturing locations through ISO9001-2015 and IATF 16949 compliant policies, processes, and procedures.
Created an enterprise wide Business Operating System engaging 12,000+ team members and process owners globally.
Director, Global Manufacturing Quality
2009 -to- 2012
Developed and deployed the JLG Production System which created a common language of Lean and Six Sigma tools that supported our journey toward World Class Manufacturing.
Launched a Business Performance Management System (BPM) allowing all manufacturing sites to understand Key Performance Indicators (KPI's) which generated a culture of Data Driven Decision making.
Progressive Leadership Positions
2007 -to- 2009
Progressed from Six Sigma Black Belt to leadership rolls within Sales, Customer Satisfaction, and Operations Management.
Developed a corporate wide Continuous Improvement program integrating Lean Manufacturing, Six Sigma, and 8D Problem Solving practices into 9 business functions.
My Journey with
Volvo Powertrain
(Division of Volvo AB)
2005 -to- 2007
What is the best way to learn the intricacies of a Global Supply Chain? Fully engage yourself in one of the largest and most complex Global Supply Chains in the world. With core castings arriving from Sweden, machined components arriving from Brazil, and your product consisting of 60% purchased components, your supply chain must be no short of excellent 24/7.
**Volvo Powertrain is a global leader in the design and lean manufacturer of powertrain solutions for Volvo Group Brands headquartered in Gothenburg, Sweden with manufacturing in six countries**
Leader, Logistics Development | Six Sigma Black Belt
2005 -to- 2007
Reduced inventory by 12% utilizing Lean and Six Sigma methodologies within a Global Supply Chain.
Implemented 8 key Lean Material Handling concepts through a global network of continuous improvement teams while utilizing World Class Manufacturing techniques.
Designed and deployed a $2M Automatic Storage and Retrieval System (AS/RS) with automation of part picking and delivery through a combination of AGV and Industrial Tugger methods.
Notable Experience
I feel like I was preparing for the Lean Journey from my first career position. Blessed with excellent mentors that showed me patience and taught me key business virtues, this section is contributed to their guidance.
Lean | Six Sigma Black Belt
Teleflex Incorporated
Mentor, train, and govern three greenbelts across multiple business units (Medical, Marine, Automotive, and Industrial). Drive Continuous Improvement projects relating to cost reductions and increased capacity.
Manage multiple Lean Six Sigma projects simultaneously across four business units. Established "Just in Time" principles during the integration of two facilities. Championed transformation from "Build to Stock" to "Build to Order" which required internal kanbans, "Point of Use" inventory, and cellular design.
Engineering Services Manager
Bottom Line Consultants
Act as an external catalyst for training and implementation of Lean Manufacturing and Just-In-Time concepts. Clients ranged from small operations to Fortune 500 companies with a broad array or products from apparel to large mechanical equipment.
Progressive Learning
My Studies
Masters of Business Administration (MBA)
University of Phoenix, AZ
Completed my MBA as I continue to grow personally and professionally. I have a desire for continued education and this opportunity allowed me to network and learn from talent all around the world.
Lens of Leadership
Your Oshkosh University (YOU)
The Lens of Leadership is "an accountability mindset". All successes and failures have their roots in leadership, and people in positions of leadership bear responsibility for those successes and failures. This certificate course paired me with professional mentorship and training in preparation for Executive Leadership.
Maximizing Your Leadership Potential
Center for Creative Leadership (CCL)
Leadership Potential guides participants in making the shift from successful individual contributor to effective manager. This course allowed me to understand others, motivate others, and meet the needs of diverse teams.
BS BM
University of Phoenix, AZ
Bachelor of Science in Business Management program. Although this has been a long journey paused by recession, life, and priorities, my desire for continued education is evident in the seminars, mentorship and programs attended throughout my career.
Six Sigma Black Belt Certification
Penn State University Continuing Education
Consisting of nine weeks of intense classroom education and required completion of two Six Sigma level projects for certification. Classroom sessions were divided into three sections which allowed the implementation of real world projects in between training. This program prepared me for the successful completion of over twelve Six Sigma level projects that led to increased sales, significant cost savings, and increased market share.
AS Computer Aided Drafting and Design
York Technical Institute
Intense focus on the theory and application of Computer Aided Drafting and Design. A two year school that prepared me for Engineering Services that catapulted my career with Bottom Line Consultants.
"Do not go where the path may lead. Instead, go where there is no path and leave a trail"